Replyco

Replyco

Helpdesk for eCommerce: One Inbox, Multiple Marketplaces

Replyco is a multi-platform tool that helps online sellers streamline customer service and improve inbox response rates. It integrates directly with Amazon, eBay, Shopify (and more) and provides tools like automation, instant messaging, and performance reporting. Every plan includes unlimited users and integrations. Try it free for 7 days.

Services:

    Centralized inbox across marketplaces
    Order details alongside customer inquiries
    Email templates with customized tags
    Smart automation for auto-responders & auto-organization
    Internal notes for better team collaboration
    Live chat and instant messaging
    Team and marketplace performance reporting
    Unlimited users and accounts

Client focus:

Small business
Medium business
Enterprise business

Specialization:

    Fashion & Accessories
    Home & Deco
    Consumer electronics
    Refurbished consumer electronics
    Cars & Trucks
    Books
    Pets
    Toys
    Beauty
    Sport & Outdoor
    FMCG

Main clients:

    ShopMonk
    Bedrooms Plus
    Rinkit.com
    DOMU Brands
    Trueface.co.uk

Regions:

    Worldwide
    Europe
    North America
    Australia
    Belgium
    Netherlands
    United Kingdom

Specializations

Financial services:

  • Customer Support