gominga eServices GmbH

gominga eServices GmbH

We make online review management easy

gominga is your one-stop-shop for online review management: monitoring, alerting, analyzing, and interacting for all ratings, reviews, and Q&A across all e-business platforms such as Amazon or Google. The gominga Review Manager allows managing product, location, app, and shop reviews in one interface. Our clients can respond to individual reviews and questions with our integrated ticket management system and communicate directly with end consumers. Market research and customer engagement at the digital POS!

Services:

    Manage Reviews and Questions for products, locations, apps and shops
    Direct customer engagement
    Business intelligence
    Integration in existing IT infrastructure
    AI aspect-based sentiment analysis

Client focus:

Medium business
Enterprise business

Specialization:

    Fashion & Accessories
    Home & Deco
    Consumer electronics
    Beauty
    Sport & Outdoor
    FMCG
    Toys

Main clients:

    Samsung
    LG
    Gardena
    B/S/H
    Garmin

Regions:

    Worldwide

Specializations

Content:

  • Content creation & optimization
  • Competitor research & monitoring
  • Review & rating analysis