12return
Certified Partner

12return

Software and services for cross-border returns

12return is a tech-powered returns service for Direct-to-Consumer brands. With 12return, you can connect the digital and physical return processes into a unified, integrated business process that is up to the challenges of returns.

Services:

    Return handling
    Customer returns
    Local shipping
    Local return address
    Returns processing
    Circularity (recommerce)

Client focus:

Medium business
Enterprise business
Languages: Dutch, English, German, French, Italian, Spanish, Danish, Swedish, Polish

Specialization:

    Fashion & Accessories
    Consumer electronics
    Sport & Outdoor
    Home & Deco
    Consumer lifestyle

Main clients:

    Philips
    Somfy
    reMarkable
    Duux
    Fatboy
    Takt

Regions:

    Europe
    North America
    Worldwide

Specializations

Fulfillment:

  • Delivery/returns