A great customer service experience is essential to maintaining excellent performance rates and avoiding account suspensions on marketplaces. Learn about the situations in which the support of an external customer service team is highly beneficial and cost-effective for your business.
We continue our series of Zalando articles by looking at the importance of Pricing, Returns and Marketing strategies. Use our checklists to make sure your brand achieves the best conversion and full-price sell-through rates, with minimum returns.
Did you know that of the 80% of Australians who shop online, 97% of them shop on marketplaces? In this guest blog, ZELLIS Founder and Online Retail Strategist Tim Davies guides you through the marketplace landscape of Australia and New Zealand.
heyconnect, one of Europe's leading marketplace specialists and middleware provider ChannelEngine, has entered into a strategic partnership to help Dutch brands, retailers, and distributors gain access to the German market.
In this interview with Jorrit Steinz, CEO and founder of ChannelEngine, we are discussing the initial stages of the company, the challenges they've been going through as a SaaS startup, their future ambitions, as well as the advice Jorrit shares to his peers.
Learn what is D2C (Direct-to-Consumer) e-commerce, its benefits, and how to get your e-commerce business ready for D2C.
It’s imperative to focus on consumer feedback analysis and to display them on your product pages publicly. Whether you’re a brand, retailer, or even distributor, opting for better digital integrations, we’re sharing valuable tips on using customer reviews to improve your e-commerce strategy.
This story is about a Dutch jewelry chain Lucardi that expanded to the new target groups via marketplaces (including Bol.com & Zalando) and successfully managed a product range with over 8,000 products.
By 2022 the 'platform economy' is expected to reach a global turnover of 3 trillion dollars. How can you benefit from this growth? What is the best and easiest way of setting up a fashion marketplace? And how can you keep a clear overview if you decide to sell via several platforms?
We continue our series of Zalando articles with the following piece for advanced sellers. Go over our checklists for expansion, conversion & content. Learn what aspects can be adjusted. Still missing some information? Contact us for tailored advice and stay on top!
Online marketplaces are booming and are considered to be the future of fashion retail. But what’s the secret to successful selling through fashion marketplaces like Amazon, Zalando, Spartoo, and About You? How can you make sure your products are found, your brand name is recognized and your customer loyalty is increased?
This story is about a multi-vertical Dutch seller company that achieved the ambitious goal of drastically expanding to 12 new marketplaces in 12 months (including Blokker, Bol.com, Real, HomeDeco, Leen Bakker, V&D, FonQ, and more).
