📊 Profit margin overtakes sales volume as top success metric for marketplace sellers
Marketplace sellers have shifted their definition of success: profit margin has overtaken net sales as the primary measure of performance, according to ChannelEngine's Marketplace Seller Trends Report 2026.
The report surveyed more than 550 ecommerce decision-makers across five markets (the UK, Germany, France, the US and the Netherlands). At the same time, expansion is still happening: 49% of sellers added two or three new marketplaces over the past year, and the share of companies operating on seven or more platforms grew from 34% to 39%. However, growing their marketplace footprint has dropped from fourth to eighth on sellers' priority lists, a sign that the growth-at-all-costs era is giving way to a more disciplined approach.
AI implementation has emerged as sellers' single biggest priority, cited by 26% of respondents, narrowly ahead of boosting profitability at 25%. The vast majority of sellers (82%) are either already adopting AI in marketplace operations or actively considering it. Adoption so far is described as "supportive rather than transformational," with the main barriers being risk, control and reliability. The UK is the most advanced market in AI adoption; Germany the least. On TikTok Shop, 55% of companies surveyed are now active on the platform domestically or internationally, a figure that signals the channel has crossed from experimental to established.
Three in five organisations still rely largely on manual processes or partial automation, which limits how much they can actually gain from marketplace expansion or AI investment. The profitability shift is real, but the operational infrastructure to support it is lagging. For sellers, the gap between ambition and margin is increasingly an automation problem.





