eDesk

eDesk

All your messages consolidated into one inbox

eDesk by xSellco is an integration partner that is built for every online seller. Save time and money by centralizing customer support from everywhere you sell. With Channelengine.com integration, you can now manage customer service for all marketplaces and other online sales channels in one centralized hub.

Services:

    Centralized inbox for all Integrations
    Real-time dynamic dashboard
    Re-spin in one click with AI responses
    Full customer & order details on one screen
    Sell more by prioritizing pre-sales queries
    Automatic invoice generator
    Full team & Channel reporting
    Manage your Marketplace SLA’s
    Respond faster with snippets and templates
    Built-in autoresponder for weekend queries
    Instantly respond with live chat

Client focus:

Medium business
Enterprise business
Small business

Specialization:

    Fashion & Accessories
    Home & Deco
    Refurbished consumer electronics
    Consumer electronics
    Cars & Trucks
    Books
    Pets
    Toys
    Beauty
    Sport & Outdoor
    FMCG

Main clients:

    Boeing
    Suzuki
    SuperDry
    HP

Regions:

    Benelux
    Europe
    North America
    South America
    Asia
    Worldwide

Specializations

Marketplace onboarding:

  • Technical integration