Internship: Customer Success

E-commerce marketplace Saas-platform

32 - 40 hours

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Are you looking for an internship with an international touch? ChannelEngine offers a very challenging internship in Leiden. You will be taught about international e-commerce and marketplace insights. You’ll be learning more about marketplace strategies, help clients grow on marketplaces and work on onboarding international brands and retailers!

Your challenges

  • Reviewing accounts and providing feedback to the team
  • Creating informative posts for clients (how to upsell on marketplaces etc.)
  • Helping onboard clients on new marketplaces
  • Supporting daily client questions
  • Contacting (international) clients
  • Assisting with accounts and channel setup
  • Creating Customer Success documentation; how to sell on!
  • Filling data gaps in our CRM and Customer Success tooling

What does ChannelEngine have to offer you?

  • We are a young company with ambitious plans and a fast growth rate.
  • We have a great working environment with flexible hours, nice colleagues with a sense of humour
  • Collective lunches, fresh fruit and good coffee in a beautiful building near Leiden Central Station
  • We appreciate your input and are curious about your ideas.
  • A gross compensation of €350 euro
  • The best interns will be offered a job!

Who are you?

  • You have a positive attitude
  • You are eager to learn
  • Proactive and creative
  • You like growth and have a cooperative attitude
  • You have a strong affinity with marketing/sales/business development
  • You speak English and Dutch
  • You are available for 3-6 months starting from January/February 2021

What is ChannelEngine?

ChannelEngine is a fast-growing SaaS solution, offering leading brands, distributors and retailers of all industries a solution to connect their systems to most important international Marketplaces and sales channels while optimizing sales, minimizing time and maximizing profit and reach.

ChannelEngine's story began in 2013 when it became undeniable that marketplaces were going to be one of the most important elements of the global e-commerce market. We saw an opportunity to make these powerful platforms available to any business. Our 15+ years of e-commerce experience helped us build the most complete marketplace management suite and now, 7 years later, we facilitate the sale of over 6 million products from 2000 brands to over 100 marketplaces. Our platform is used by many strong and well-known companies. Some of the many great names we work for are JBL, Bugaboo, Brabantia, Brunotti, Hunkemöller, RB (Finish, Airwick, Durex, Nurofen), Body & Fit, Nelson, Libbey, Signify, Staples, Polaroid, and many more.

ChannelEngine is growing at an extremely rapid pace and currently covers Channels in Europe, US, Canada and Mexico and is currently on a mission to cover the globe.

Do you like change and innovation? Are you looking for high energy and driven people to work with and achieve ambitious goals together while having fun? Are you ready to grow with us? Don’t hesitate to send in your application!

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